Trust & Privacy

Privacy Policy

Effective Date: May 21, 2026

Last Updated: May 21, 2026

Sifa Employee Recognition – Privacy Policy

Welcome to Sifa Employee Recognition (“Sifa”, “we”, “our”, or “us”). We are committed to protecting the privacy and security of all users of our employee recognition platform.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when organizations and their employees use the Sifa Employee Recognition platform, website, mobile applications, and related services (collectively, the “Services”).

By accessing or using Sifa, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1Personal Information

Depending on how the platform is used, we may collect:

  • Full name
  • Work email address
  • Job title
  • Department
  • Profile photo
  • Employee identification number
  • Phone number (if provided)
  • Organization name
  • User account credentials

1.2Recognition & Engagement Data

To provide employee recognition services, we may collect:

  • Recognition messages sent between employees
  • Badges, awards, or achievements
  • Peer-to-peer appreciation activity
  • Comments and reactions
  • Employee engagement interactions
  • Survey responses and feedback

1.3Technical Information

We may automatically collect technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Access timestamps
  • App usage statistics
  • Cookies and analytics data
  • Log files

1.4Payment Information

If reward or incentive features are enabled, payment-related information may be processed through trusted third-party payment providers.

Sifa does not store full payment card details on its servers.

2. How We Use Information

We use collected information to:

1

Provide and maintain the Services

2

Enable employee recognition and engagement features

3

Personalize user experiences

4

Improve platform functionality and performance

5

Send notifications and service updates

6

Provide customer support

7

Generate analytics and reporting for organizations

8

Detect fraud, abuse, or unauthorized activity

9

Comply with legal obligations

We process personal information only where we have a valid legal basis to do so.

3. Cookies and Tracking Technologies

Sifa may use cookies, pixels, and similar technologies to:

Keep users logged in

Improve platform performance

Analyze usage trends

Remember preferences

Enhance security

Notice: Users may adjust browser settings to refuse cookies; however, some features may not function properly.

4. Sharing and Disclosure of Information

We do not sell personal information.

We may share information in the following circumstances:

4.1 With Organizations

If you access Sifa through your employer or organization, certain account activity and recognition data may be visible to authorized administrators within that organization.

4.2 Service Providers

We may share data with trusted third-party vendors that help us operate the platform, including: Cloud hosting providers, Email delivery services, Analytics providers, Customer support tools, and Payment processors. These providers are required to maintain appropriate confidentiality and security measures.

4.3 Legal Requirements

We may disclose information where required by law or where necessary to: Comply with legal obligations, Respond to lawful requests, Protect our rights or property, Prevent fraud or security threats, and Protect users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction.

5. Data Retention

We retain personal information only for as long as necessary to:

Provide the Services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

Organizations may request deletion of employee data in accordance with applicable laws and contractual arrangements.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

Unauthorized access
Loss or theft
Misuse
Disclosure
Alteration
Destruction
Disclaimer: However, no internet-based system can be guaranteed to be completely secure.

7. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction where our service providers operate.

We take reasonable measures to ensure appropriate safeguards are in place for cross-border data transfers.

8. User Rights

Depending on applicable laws, users may have the right to:

Access their personal information
Correct inaccurate information
Request deletion of personal data
Object to certain processing activities
Withdraw consent where applicable
Request data portability
Lodge complaints with a regulatory authority

Requests may be submitted using the contact details provided below.

9. Children’s Privacy

Sifa Employee Recognition is intended for workplace and organizational use and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

10. Third-Party Services

The Services may contain links or integrations with third-party platforms and tools. We are not responsible for the privacy practices of third-party services.

Users are encouraged to review the privacy policies of those providers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

When updates are made:

  • The “Last Updated” date will be revised.
  • Significant changes may be communicated through the platform or via email.

Continued use of the Services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Sifa Employee Recognition

EMAIL ADDRESS

support@sifahq.com