Sifa — Where Recognition Builds Culture

Sifa Cookie Policy

This Cookie Policy explains how Sifa Employee Recognition (“Sifa”, “we”, “our”, or “us”) uses cookies and similar tracking technologies when you use our employee recognition platform and websites.

By accessing Sifa, you agree to our use of cookies in accordance with this policy. You can control which cookies are set by updating your browser configuration or setting preferences as detailed below.

1. What Are Cookies?

Cookies are small text files placed on your browser or device storage when you visit a website. They allow the website or service to identify your session, remember choices, and track usage patterns over time.

Session Cookies

Temporary cookies designed to expire once you close your browser or log off the platform.

Persistent Cookies

Long-lived cookies stored on your hard drive for a predetermined period or until manually cleared.

2. How We Use Cookies

We use cookies for crucial purposes that guarantee performance, security, and a cohesive user journey:

Secure Authentication

Feature Customization

Traffic Analytics

Load Balancing

Spam Prevention

Integrations Support

3. Strictly Necessary Cookies

These cookies are vital for running the basic functions of Sifa. Without them, you would not be able to log in, process subscription billing, or send peer recognitions.

Notice: These cookies cannot be deactivated through our preference panel as they are required to render the application interface safely.

4. Preference & Functionality Cookies

Preference cookies enable Sifa to save your interface configurations. This ensures you do not have to reset options every time you log back in. These cookies track:

Selected language preferences.
Light or dark theme selection.
Dismissed workspace notifications or banner popups.

5. Analytics & Performance Cookies

These cookies help us learn how visitors use our marketing pages and platform interface (e.g. which buttons are clicked, page load speed, error pages). All information gathered is aggregated and anonymous.

6. Third-Party Cookies

Third-party providers setting cookies on our Services include:

Google Analytics: Tracking website statistics and performance metrics to help us optimize user experience.
Stripe: Managing fraud prevention parameters and processing paid subscription billing safely.
Customer Support: Embedding live-chat boxes or ticketing tools (where enabled) to handle support sessions in real time.

7. Managing Cookie Choices

Most web browsers allow you to modify cookie preferences. To refuse or clear cookies:

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Safari: Preferences > Privacy > Block all cookies

Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection

Warning: Disabling performance or functionality cookies may cause aspects of our application dashboard to load incorrectly or restrict workspace settings accessibility.

8. Changes to This Cookie Policy

We may periodically update this Cookie Policy to comply with privacy frameworks or operational changes. The “Last Updated” date at the top will indicate when modifications took place.

9. Contact Information

If you have questions regarding our use of cookies or tracking technologies, please reach out to:

Sifa Employee Recognition

EMAIL ADDRESS

support@sifahq.com